Credit Experts — Frequently Asked Questions

We assist with all major Indian credit bureaus including CIBIL, Experian, Equifax, and CRIF High Mark. Our team understands the specific requirements and processes for each bureau to ensure comprehensive coverage of your credit profile.

Yes, we can guide you through the process or handle it on your behalf. We'll help you navigate the official bureau websites, understand the verification process, and ensure you receive your complete credit report without any complications.

It's recommended to check your credit score at least once every 3-6 months. Regular monitoring helps you catch errors early, track your progress, and detect potential fraud. If you're actively working on improving your score or planning a major loan application, checking monthly can be beneficial.

Errors in your credit report are more common than you might think. When we identify discrepancies, we initiate a dispute process with the relevant credit bureau on your behalf. This includes gathering supporting documentation, submitting formal disputes, and following up until the error is corrected.

Common errors include incorrect personal information, accounts that aren't yours, duplicate entries, or inaccurate payment histories.

No, checking your own credit score is considered a "soft inquiry" and does not affect your credit score. Only "hard inquiries" from lenders when you apply for credit can impact your score.

Regularly monitoring your score is actually encouraged as it helps you stay informed about your financial health.

While many bureaus offer one free report per year, additional reports typically come with a fee. However, Credit Experts provides access to your credit score as part of our service package, allowing you to monitor your progress without additional charges.

We also provide regular updates and alerts when significant changes occur in your credit profile.

We use a multi-step approach to improve your credit score:

1. Analysis: We thoroughly examine your credit report to identify areas for improvement.
2. Error Correction: We dispute inaccuracies with credit bureaus.
3. Debt Management: We help you create a plan to address outstanding debts.
4. Positive History Building: We guide you on establishing positive credit habits.
5. Monitoring: We track your progress and make adjustments as needed.

Results vary based on individual circumstances, but most clients see improvement within 3-6 months.

We can only remove negative marks that are inaccurate, outdated, or unverifiable. Legitimate negative information (like late payments or collections) must remain on your report for the legally mandated period (typically 7 years).

However, we can help mitigate the impact of negative marks by adding positive information to your report and demonstrating responsible credit behavior moving forward.

No, that's part of our service. We handle all communication with banks and credit bureaus on your behalf. This includes:

• Sending dispute letters
• Following up with creditors
• Providing documentation
• Negotiating settlements where appropriate

This saves you time and ensures professional, consistent communication throughout the process.

Yes, we manage the entire process from start to finish. You'll have a dedicated credit specialist who will:

• Review your credit report
• Create your improvement plan
• Handle all communications
• Provide regular updates
• Answer your questions

You simply need to provide necessary documents and follow our guidance on financial habits. We take care of the rest.

No, reputable credit services cannot guarantee loan approval, as lending decisions are made by individual financial institutions based on their criteria. However, we can significantly improve your chances by:

• Maximizing your credit score
• Ensuring your credit report is accurate
• Helping you present the strongest possible application

Many of our clients successfully obtain loans after working with us, but approval ultimately depends on the lender's policies and your overall financial situation.

The timeline varies depending on your specific situation, but here's what you can generally expect:

• Initial Analysis: 1-3 business days
• Dispute Resolution: 30-45 days per dispute
• Score Improvement: 3-6 months for significant results

Some improvements may be visible within the first month, especially if there are easy-to-correct errors. More complex cases may take longer, but we provide regular progress updates throughout the process.

If you don't clear your dues, several negative consequences can occur:

• Your credit score will continue to decline
• You may face legal action from creditors
• Additional fees and interest will accrue
• You'll be unable to obtain new credit
• It could affect employment opportunities in some sectors

Addressing overdue payments promptly is crucial to prevent further damage to your financial standing.

No, we do not pay your dues on your behalf. We are a credit repair and advisory service, not a lender. However, we can:

• Help you prioritize which debts to pay first
• Negotiate settlement amounts with creditors
• Create a realistic payment plan
• Guide you through the payment process

We empower you to take control of your finances while providing expert guidance throughout the process.

Legitimate credit repair services cannot clear your score without addressing genuine outstanding debts. Any company claiming they can do this is likely operating illegally or using unethical practices.

Accurate negative information must remain on your credit report for the legally mandated period. The only way to improve your score is to pay what you owe, demonstrate responsible credit behavior, and ensure your report is accurate.

Payment updates typically take 30-45 days to reflect in your credit report, as creditors report information to bureaus on a monthly cycle. However, you may see some immediate benefits:

• Reduced credit utilization ratio (if paying down revolving debt)
• Removal of collection notices (once paid and verified)
• Improved payment history (for future reporting periods)

While the full impact takes time, paying your dues is the most important step toward credit recovery.

To prove you've paid your dues, collect and maintain the following documentation:

• Payment receipts or transaction confirmations
• Account statements showing zero balance
• Confirmation emails from creditors
• Settlement agreements (if applicable)

We can help you organize this documentation and submit it to credit bureaus to ensure your payment is properly reflected in your credit report.

The timeline for resolving pending dues and seeing credit score improvement varies:

• Immediate: Payment processing (1-3 days)
• Short-term: Credit bureau update (30-45 days)
• Medium-term: Score improvement (3-6 months)
• Long-term: Full credit rehabilitation (6-12+ months)

Consistent payment behavior and responsible credit usage will continue to improve your score over time.

No, there are absolutely no hidden charges. We believe in complete transparency. All costs are clearly outlined before you begin our service, and you'll receive a detailed breakdown of what's included in your package.

Any additional services you may want later will be discussed and approved by you before any charges are applied.

Yes, we offer flexible payment options including installment plans. We understand that financial situations vary, so we work with you to create a payment schedule that fits your budget.

Typical installment plans range from 2 to 6 months, with no additional interest or fees.

Absolutely. We use industry-standard encryption and secure payment gateways to protect your financial information. All transactions are processed through PCI-DSS compliant platforms, ensuring your data remains confidential and secure.

We never store your full credit card information on our servers.

While we cannot guarantee specific credit score increases (as this depends on multiple factors beyond our control), we do guarantee:

• Professional, ethical service delivery
• Thorough analysis of your credit report
• Prompt handling of disputes and communications
• Regular progress updates
• Money-back guarantee if we fail to deliver on our promised services

Our success rate is over 95% in helping clients improve their credit scores.

Our fees cover the extensive research, expertise, and time required to properly analyze your credit report, identify issues, communicate with bureaus and creditors, and develop a customized improvement plan.

Unlike automated services, we provide personalized attention from certified credit specialists who understand the nuances of credit reporting systems and can navigate complex situations effectively.

While you can attempt to fix your credit yourself, working with Credit Experts offers several advantages:

• Expertise: Our specialists understand the intricacies of credit reporting systems.
• Time Savings: We handle all the research, paperwork, and communication.
• Higher Success Rate: Our experience leads to more effective dispute resolutions.
• Peace of Mind: You have a dedicated professional managing your case.
• Comprehensive Approach: We address all aspects of credit improvement, not just errors.

Think of us as your personal credit coach and advocate.

Yes, frequent hard inquiries (when you apply for credit) can lower your score. Each application triggers a hard inquiry, which stays on your report for 2 years and can reduce your score by 5-10 points per inquiry.

Multiple inquiries within a short period suggest financial distress to lenders, which can negatively impact your creditworthiness.

Yes, credit card usage significantly impacts your score. Specifically, your credit utilization ratio (how much of your available credit you're using) accounts for about 30% of your score.

Ideally, keep your utilization below 30% of your total credit limit. Using more than 50% can negatively impact your score, even if you pay your bills on time.

Yes, old loans can help your score if they're in good standing. Length of credit history accounts for about 15% of your score. Long-standing accounts with positive payment history demonstrate creditworthiness and stability.

However, closed accounts eventually fall off your report after 10 years, so maintaining some older accounts (even if you don't use them frequently) can be beneficial.

Yes, unpaid credit cards significantly impact your score. Unpaid balances lead to high credit utilization, late payments, and potentially collections or charge-offs, all of which severely damage your credit score.

Even if you're making minimum payments, carrying high balances can still negatively affect your utilization ratio and overall score.

Yes, bounced cheques can affect your score, particularly if they result in a negative banking record. While not directly reported to credit bureaus, bounced cheques often lead to:

• Bank penalties and fees
• Blacklisting by banks
• Difficulty opening new bank accounts
• Impact on loan applications

Some banks report cheque bounce incidents to credit bureaus, which can then appear on your credit report as negative information.

Here's how different factors typically impact your credit score: